Water pooling under your refrigerator?

Most refrigerator leaks come from a blocked defrost drain or a loose water line. Left alone, leaks can damage flooring and lead to mold. We'll find the source and stop it.

Call 919-664-2186
Residential diagnostic: $75·Diagnostic fee is credited toward completed repairs.

Common symptoms

  • Water on the floor in front of the fridge
  • Water pooling inside the fridge compartment
  • Ice buildup under the crisper drawers
  • Water dispenser or ice maker dripping

Possible causes

  • Clogged or frozen defrost drain
  • Cracked or loose water supply line
  • Faulty water inlet valve
  • Damaged drain pan
  • Improper leveling causing runoff

What the technician checks

  • Clear and flush the defrost drain
  • Inspect water lines and connections
  • Test the water inlet valve
  • Check leveling and door alignment
  • Inspect drain pan for cracks

What you can do before calling

  • Wipe up standing water to protect your floor
  • Check behind the fridge for an obvious kinked or dripping line
  • Turn off the ice maker and water dispenser if leaking from that area

When professional repair is needed

If the problem keeps coming back, affects food safety, or involves the sealed refrigeration system, it's time to call in a specialist. We'll diagnose it properly and explain your options clearly.

What does refrigerator repair cost?

Repair cost depends on the diagnosis, parts, labor, refrigerator type, and the specific problem. The diagnostic visit is $75 for residential service, and that fee is credited toward completed repairs. We won't quote a final repair price until we've diagnosed the actual issue — but we'll always explain the cost before any work begins.

FAQs

How much is the diagnostic visit?

A residential diagnostic visit is $75 and a commercial diagnostic visit is $125. The diagnostic fee is credited toward completed repairs.

Does the diagnostic fee go toward the repair?

Yes. If you move forward with the recommended repair, the diagnostic fee is applied toward the cost of that repair.

Do you repair residential refrigerators?

Yes. We repair residential refrigerators and freezers nationwide, with our home base in Raleigh, NC.

Do you provide estimates?

You can request an estimate through the site. Some problems are easier to evaluate remotely; if hands-on diagnosis is needed, we'll let you know.

Water pooling under your refrigerator?

Let's get it resolved. Call now or book online.

Call 919-664-2186