Freezer full of food but everything is starting to thaw?

• Ice cream soft, meat partially thawed
• Frost buildup or icy patches
• Loud running or constant compressor noise
• Alarm or temperature warning light on

• Defrost system failure
• Worn door seal letting warm air in
• Evaporator fan failure
• Low refrigerant or sealed-system leak
• Faulty temperature sensor or control

• Test defrost heater, terminator, and board
• Inspect door gasket for gaps
• Verify evaporator and condenser fan operation
• Measure sealed-system pressures if needed
• Check sensor and control accuracy

• Check the door seal by closing it on a dollar bill — if it slides out easily, the seal may be bad
• Avoid opening the freezer repeatedly while waiting
• Move highly perishable items to a cooler with ice if available

If the problem keeps coming back, affects food safety, or involves the sealed refrigeration system, it's time to call in a specialist. We'll diagnose it properly and explain your options clearly.

Repair cost depends on the diagnosis, parts, labor, refrigerator type, and the specific problem. The diagnostic visit is $75 for residential service, and that fee is credited toward completed repairs. We won't quote a final repair price until we've diagnosed the actual issue — but we'll always explain the cost before any work begins.