Ice maker stopped working?

An ice maker that won't make ice can be a simple fix or a sign of a deeper water-supply problem. We'll trace it from the supply line to the mold and get ice flowing again.

Call 919-664-2186
Residential diagnostic: $75·Diagnostic fee is credited toward completed repairs.

Common symptoms

  • No ice at all
  • Ice cubes small, misshapen, or cloudy
  • Ice maker stuck mid-cycle
  • Ice tasting or smelling bad
  • Water not reaching the ice maker

Possible causes

  • Clogged or frozen water filter
  • Faulty water inlet valve
  • Broken ice maker assembly or motor
  • Frozen fill tube
  • Low water pressure to the unit

What the technician checks

  • Verify water supply and pressure
  • Inspect fill tube for freezing
  • Test water inlet valve
  • Check ice maker cycle and mold thermostat
  • Replace filter if overdue

What you can do before calling

  • Check the ice maker arm isn't stuck in the off position
  • Confirm the water supply valve behind the fridge is open
  • Replace the water filter if it's past due

When professional repair is needed

If the problem keeps coming back, affects food safety, or involves the sealed refrigeration system, it's time to call in a specialist. We'll diagnose it properly and explain your options clearly.

What does refrigerator repair cost?

Repair cost depends on the diagnosis, parts, labor, refrigerator type, and the specific problem. The diagnostic visit is $75 for residential service, and that fee is credited toward completed repairs. We won't quote a final repair price until we've diagnosed the actual issue — but we'll always explain the cost before any work begins.

FAQs

Can I send photos of the problem?

Yes. When you tell us what's wrong you can optionally attach a photo, plus the brand, model, and serial number, which helps us prepare.

Ice maker stopped working?

Let's get it resolved. Call now or book online.

Call 919-664-2186