Other appliance giving you trouble?
We also service other appliances such as dryers, ovens, wall ovens, and more. Tell us what's going on and we'll help you figure out the next step.
Common symptoms
- Appliance not running or heating
- Error codes or warning lights
- Unusual noise or smell
- Not performing as it should
Possible causes
- Varies by appliance and symptom
- Electrical or control-board faults
- Heating element or motor failure
- Sensor or switch problems
What the technician checks
- Diagnose the specific symptom
- Test relevant components
- Provide a clear explanation and options
What you can do before calling
- Note the make and model
- Write down any error codes displayed
- Describe exactly when the problem happens
When professional repair is needed
If the problem keeps coming back, affects food safety, or involves the sealed refrigeration system, it's time to call in a specialist. We'll diagnose it properly and explain your options clearly.
What does refrigerator repair cost?
Repair cost depends on the diagnosis, parts, labor, refrigerator type, and the specific problem. The diagnostic visit is $75 for residential service, and that fee is credited toward completed repairs. We won't quote a final repair price until we've diagnosed the actual issue — but we'll always explain the cost before any work begins.
FAQs
How much is the diagnostic visit?
A residential diagnostic visit is $75 and a commercial diagnostic visit is $125. The diagnostic fee is credited toward completed repairs.
Does the diagnostic fee go toward the repair?
Yes. If you move forward with the recommended repair, the diagnostic fee is applied toward the cost of that repair.
Do you repair residential refrigerators?
Yes. We repair residential refrigerators and freezers nationwide, with our home base in Raleigh, NC.
Do you provide estimates?
You can request an estimate through the site. Some problems are easier to evaluate remotely; if hands-on diagnosis is needed, we'll let you know.